Refund Policy
All Muscle Co. Return & Refund Policy
Effective Date: August 2, 2026
At All Muscle Co., customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return within 14 days of receiving your order. To qualify for a return, all items must be unworn, unwashed, unused, in their original condition, and have all original tags attached. Proof of purchase or your order number is required to process all returns. Items that have been worn, washed, altered, damaged by the customer, or returned without their original tags may not be eligible for a refund or exchange.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery. When submitting your request, please include your order number, a brief description of the issue, and clear photos of both the item and its packaging. Once we review your claim, we will determine whether a replacement or full refund is appropriate at no additional cost to you.
Refund Process
After we receive and inspect your returned item, we will notify you of the status of your return. If your refund is approved, it will be issued to your original method of payment. Please allow 5–10 business days for your financial institution to process the refund after it has been issued. Original shipping charges are non-refundable unless the return is the result of an error made by All Muscle Co.
Exchanges
If you need a different size or color, exchanges are available within the 14-day return period and are subject to product availability. If the requested item is unavailable, a refund will be issued once the returned item has been received and approved.
Return Shipping
Customers are responsible for the cost of return shipping unless the item received was damaged, defective, incorrect, or the return is due to an error made by All Muscle Co. We recommend using a trackable shipping service, as we cannot be responsible for packages that are lost or damaged during return transit.
Order Cancellations
Orders may be canceled only if they have not yet been processed or shipped. Once an order has shipped, it cannot be canceled and must follow the return process outlined in this policy.